Rhino Casino Privacy Policy

Rhino Casino values player trust and treats personal data with care. This Privacy Policy explains how Rhino Casino may collect, use, store, share and protect personal information when players visit the website, create an account, use casino services, make payments, contact support or manage account settings.

Rhino Casino is operated by Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

By using Rhino Casino services, the player confirms that this Privacy Policy has been read and accepted. Rhino Casino may update this policy from time to time. Continued use of the website after updates means acceptance of the revised version.

Data Processing

Rhino Casino processes personal data to provide access to casino games, account services, payments, withdrawals, support and compliance checks. Data processing is also required to meet gambling, anti-money laundering, fraud prevention and responsible gaming obligations.

Personal information is processed only where there is a valid reason, such as account operation, legal compliance, contract performance, security protection, player consent or legitimate business interests.

Information Rhino Casino May Collect

Rhino Casino may collect information directly from the player, from account activity and from trusted service providers. The information may be collected during registration, login, payments, support contact, verification checks and website use.

The player should make sure that all registration and verification information is accurate and up to date. Incorrect details may affect account access, withdrawals or compliance checks.

Registration and Account Data

During account setup, Rhino Casino may request personal details needed to create and manage the player account. This may include name, date of birth, email address, phone number, residential address and login information.

Account data may be used to confirm eligibility, provide access to games, manage communication, apply security controls and support responsible gambling processes.

Verification and Compliance Documents

Rhino Casino may request documents to verify identity, age, address and payment ownership. These checks help prevent fraud, underage gambling, account misuse and money laundering.

Verification documents may include a passport, driving licence, national ID, utility bill, bank statement or payment method proof. Rhino Casino may also request additional information if required by compliance obligations.

Withdrawals may be delayed until verification checks are completed.

Transaction and Usage Data

Rhino Casino may collect transaction and account activity data when players deposit, withdraw, place bets, claim promotions or use casino services. This can include payment method details, transaction dates, amounts, game activity, betting history and bonus status.

This information is used to process payments, manage account balances, detect suspicious activity, resolve disputes and meet legal requirements.

How Rhino Casino Uses Personal Data

Rhino Casino may use personal data for the following purposes:

Personal data should not be used for unrelated purposes unless there is a lawful reason or the player has provided valid consent.

Marketing Communications

Rhino Casino may send promotional messages about games, bonuses and offers only where the player has given consent or where marketing is otherwise permitted by law.

Players can opt out of marketing communications at any time through account settings or by contacting support. Opting out of marketing does not stop important service messages, such as payment updates, account alerts, verification requests or legal notices.

Cookies and Tracking Technologies

Rhino Casino uses cookies and similar technologies to improve website performance, support account access, analyse traffic and manage marketing activity.

Cookies may help remember preferences, keep sessions secure, measure how players use the website and improve technical functionality. Some cookies are necessary for the website to work correctly.

Players can manage or disable cookies through browser settings. Disabling cookies may affect login, gameplay, payment functions or other website features.

Disclosure of Personal Data

Rhino Casino does not sell or rent personal data. However, personal information may be shared where necessary to operate the service, meet legal duties or protect the platform.

Data may be shared with:

Group companies

Payment processors

Identity verification providers

Fraud prevention services

Technical support providers

Game and platform service partners

Regulatory authorities

Law enforcement agencies where required

Professional advisers where legally necessary

All third-party service providers should handle personal data under confidentiality and data protection requirements.

Sharing Within the Group

Rhino Casino may share personal data within its corporate group where needed for account management, customer support, compliance, fraud prevention, payment processing and service delivery.

Group sharing should be limited to relevant purposes and handled in line with applicable privacy and security standards.

Payment Providers and Verification Partners

Rhino Casino may share payment and verification information with trusted third-party providers. These partners may help process transactions, confirm identity, prevent fraud, check payment ownership or support legal compliance.

Payment data may include transaction amount, payment method, account holder information and payment status. Verification data may include ID documents, address records and compliance checks.

Fraud Prevention and Legal Compliance

Rhino Casino may use personal data to prevent fraud, detect illegal activity, investigate suspicious transactions and meet anti-money laundering requirements.

This may include monitoring account behaviour, reviewing payments, checking verification documents, analysing transaction patterns and reporting suspicious activity to competent authorities where required.

Data Security

Rhino Casino applies security measures designed to protect personal data from unauthorised access, misuse, loss, alteration or disclosure. These measures may include secure systems, restricted access, monitoring tools, encryption and internal security procedures.

Players also have responsibility for account security. Login details should be kept private, strong passwords should be used and account access should not be shared with another person.

If suspicious account activity appears, the player should contact support immediately.

Data Retention

Rhino Casino keeps personal data only for as long as needed for operational, legal, regulatory, accounting, fraud prevention and anti-money laundering purposes.

Some records may be retained after account closure. The supplied policy states that data may be kept for at least five years after account closure in line with anti-money laundering requirements.

Deletion requests may not be completed immediately where Rhino Casino is legally required to keep certain information.

Player Rights

Players may have rights over their personal data under applicable data protection laws. These rights may include:

Access to personal data

Correction of inaccurate information

Deletion where legally possible

Restriction of certain processing

Objection to marketing use

Withdrawal of marketing consent

Complaint to a data protection authority

Requests may require identity verification before being processed. Some rights may be limited where Rhino Casino must retain data for gambling, AML, fraud prevention, tax, legal or regulatory reasons.

Right to Object to Marketing

Players can object to the use of personal data for marketing purposes. Rhino Casino should stop sending marketing communications after the opt-out request has been processed.

Service-related messages may still be sent because they are required for account operation, payments, security or legal compliance.

Data Protection Officer Contact

Players can contact the Rhino Casino Data Protection Officer about privacy questions, personal data requests or data protection concerns through the official DPO email route shown by the casino.

The request should include the registered account email, the type of request and enough information to identify the account securely.

Complaints to a Data Protection Authority

If a player believes personal data has not been handled correctly, the player may have the right to submit a complaint to a local data protection authority under GDPR or other applicable privacy laws.

Rhino Casino support or the Data Protection Officer should be contacted first so the issue can be reviewed directly.

Policy Updates

Rhino Casino may update this Privacy Policy when legal requirements, services, technology, payment processes or data handling practices change.

The latest version should be published on the website. Players should review this page regularly to stay informed about how personal data is handled.